Terms of service Agreement.

Last Updated: December 17, 2025

Welcome to 7REND. By purchasing and accessing our courses, you agree to the following terms and conditions. These terms comply with South African law, including the Consumer Protection Act (CPA), the Electronic Communications and Transactions (ECT) Act, and the Protection of Personal Information Act (POPIA).

Refund & Cancellation Policy

1. Digital Product Refunds

Since this is a digital course, refunds are generally not provided once a customer has gained access. However, we comply with the Electronic Communications and Transactions (ECT) Act, which allows refunds under certain conditions.

2. Refund Eligibility

A full refund may be granted if:

  • The customer has not accessed more than 10% of the course content.

  • A request is made within 7 days of purchase (as per the CPA's cooling-off period for electronic transactions).

  • The course was purchased due to false or misleading information (which we strive to avoid).

3. Non-Refundable Situations

  • If more than 10% of the course has been accessed.

  • If the refund request is made after 7 days from purchase.

  • If dissatisfaction is due to personal preference rather than a technical issue.

4. Exchanges or Credits

  • Instead of refunds, we may offer course credits for future purchases in special cases.

  • If a user experiences technical issues, we will assist with troubleshooting before considering a refund.

Terms & Conditions

1. Course Access & Ownership

  • Purchasing the course gives you lifetime access (or for as long as the course is available).

  • You may not share login details or resell the course.

  • Violation of this policy may result in immediate termination of access without refund.

2. Intellectual Property Rights

  • All content, including videos, PDFs, and resources, is copyrighted and remains the property of FolkloreProductions (PTY) Ltd.

  • Unauthorized distribution is a violation of copyright laws and may result in legal action.

  • You are granted a personal, non-transferable license to access the course content for educational purposes only.

3. Liability Disclaimer

  • The course is for educational purposes only.

  • We are not liable for any business decisions made based on the content.

  • Results may vary based on individual effort, skill, and market conditions.

  • We do not guarantee specific outcomes or earnings from implementing course strategies.

4. Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Any activity under your account is your responsibility.

  • Notify us immediately of any unauthorized access to your account.

5. Course Updates & Changes

  • We reserve the right to update, modify, or discontinue course content at any time.

  • We will notify enrolled students of significant changes via email.

  • Lifetime access applies to the current version of the course and reasonable updates.

Privacy Policy (POPIA Compliance)

1. What Information We Collect

  • Personal Information: Name, email address, and payment details.

  • Usage Data: Course progress data (for support & improvements).

  • Technical Data: IP address, browser type, and device information.

2. How We Use Your Data

  • To process payments and grant course access.

  • To send updates, offers, and support emails (you can unsubscribe anytime).

  • To improve course content and user experience.

  • To comply with legal obligations.

3. Data Protection & Security

  • We use encryption and secure payment gateways.

  • We do not sell or share your personal data with third parties for marketing purposes.

  • Your data is stored securely and only accessible to authorized personnel.

4. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information we hold.

  • Request correction of inaccurate information.

  • Request deletion of your personal information (subject to legal retention requirements).

  • Object to the processing of your personal information.

  • Withdraw consent for marketing communications at any time.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time by contacting us.

Contact Us

If you have any questions about these Terms of Service, our refund policy, or your privacy rights, please contact us:

Company: FolkloreProductions (PTY) Ltd

Email: support@7rend.co.za

Website: https://7rend.co.za

By purchasing and using our course, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.